Ramboll uses ShiftX to ensure shared understanding when building digital solutions

Ramboll is a leading engineering, architecture and consulting company founded in Denmark. With over 16,000 employees worldwide and more than 1,500 in Norway, Ramboll is a leading player in global industries such as construction, transportation, energy, environment & health, water as well as management consulting.

Company

Ramboll group

Location

Global

Employees

16000+

With numerous processes queued for digitization, Frode Bovim, Head of Digital and Innovation at Ramboll Norway needed a better solution to manage all the people, teams and systems involved. ShiftX has proven to be an easy-to-use tool that quickly enables them to gain a broad shared understanding of their processes. This in turn sets the stage for teams to collaborate on automating, improving and refining them.

Several ISO standards are increasingly centered around processes. It’s important to have detailed and accurate visual representations of these processes. This has traditionally been a demanding and error prone task.

A visual tool for shared understanding.

“In a time when process improvement and automation is so important, it is essential that everyone understands the processes and are empowered to collaborate when building digital solutions.”

Building a culture that promotes knowledge sharing and collaboration across the business, will increase the value we provide and strengthen our competitiveness. To help achieve this Ramboll is now launching an internal platform to empower teams when developing new ideas and services. One of the components of this platform is ShiftX.

“We use ShiftX to visualize, communicate and improve our processes, but equally important we use it as a tool to build and mature relationships between employees and teams. To us, ShiftX is an efficient and modern tool well suited when building a culture where the organization collectively better understands our processes.”

Rambolls results:

The narrative way of documenting provides an intuitive understanding of a process and provides a common truth to the entire organization
Less time spent in gaining a shared understanding and agreement on a process
Group collaboration when mapping processes is faster and more enjoyable
The possibility of working multidisciplinary at different levels of the process
The end result is detailed and easy to read, with fewer misunderstandings and less time spent on interpretations
A much more agile approach to documenting and visualizing processes
A low barrier of entry encourages experimentation and collaboration
The fact we are working in a database, gives both a flexibility and a deeper understanding of business processes, dependencies and responsibility

Frode Bovim

Head of digital & innovation, Ramboll

“ShiftX is a very easy and efficient tool that is well suited when building a culture where the entire organization is centered around processes.”

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